Customer service executives are often responsible for handling customer complaints and concerns. Problem-solving skills enable them to solve issues quickly and successfully by analysing the cause of the problem, generating possible solutions and implementing a plan to resolve the problem.
Responsibilites: Customer Care II Problem Solving Managing incoming calls and customer service inquiries Provide information about products and services, take/cancel orders, and record details of complaints Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken Follow up to ensure that appropriate actions are taken on customer requests Refer unresolved customer grievances or special requests to designated departments for further investigation
A Healthcare Customer Care Representative acts as the front line between patients, healthcare providers, and insurance carriers, managing communication through phone, email, chat, or portal systems. They assist patients by scheduling appointments, verifying insurance coverage, addressing billing questions, and guiding patients through benefits and services while strictly adhering to HIPAA privacy rules. The role demands empathy, patience, and clear communication to translate complex medical and insurance information into accessible language for patients under stress or confusion.
Core Responsibilities:
Handling inbound inquiries about appointments, billing, insurance, and medical services.
Scheduling, rescheduling, or canceling patient appointments using electronic health records (EHR).
Verifying insurance coverage and updating patient records.
Explaining medical procedures, office policies, and insurance benefits.
Resolving billing disputes, explaining account balances, and processing payments if authorized.
Escalating complex issues to clinical or billing departments as needed.
Keeping all patient information confidential and HIPAA-compliant.
Documenting interactions in customer relationship management (CRM) or healthcare software.
Meeting performance targets like customer satisfaction and call handling times.
Supporting outbound communications like appointment reminders and follow-ups.
We have new process US Medical filling process. This process is available not only for single system and also bulk systems for centers We will provide 3000 data for the period of 15 days (Including Sundays). Agreement period is 11 Months Laptops or systems is required. For more details please contact
We are looking for a Customer Care Executive to join our team at Saiinfoline Consultancy Private Limited. The role involves calling international customers , managing accurately , efficiently and supporting telesales. The position offers 15000 - 20000 and opportunities for growth.
Key Responsibilities:
Calling International Customers and managing them.
Building trust with the customers .
Good communication with the customers.
Handling the customer in the positive manners.
Job Requirements:
The minimum qualification for this role is 12th Pass and 0 - 3years of experience. The role requires excellent attention to detail, high level of accuracy, strong organizational skills, and the ability to manage multiple tasks efficiently. Candidates must be open to 6 days working during the Day shift.
Job Description:
We are seeking a highly motivated and experienced Voice Process Executive to join our team at ICCS for Netmeds. As a Voice Process Executive, you will be responsible for handling customer interactions via phone, providing excellent customer service, and resolving customer queries in a timely and professional manner
Eligibility Criteria:
- Any degree (experience in the field of BPO)
- Proficiency in English and Hindi
- Experience: 6months - 1 year (freshers can apply, but candidates with experience will have an added advantage)
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and meet targets
What We Offer:
- Take-home salary: 18,000
- Opportunity to work with a leading e-pharmacy platform
- Career growth and development opportunities
- Collaborative and dynamic work environment
JOB VACANCY FOR OFFICE WORK WANTED MALE AND FEMALE CANDIDATES 10TH TO ANY DEGREE QUALIFICATION.
NEED-WORK FROM HOME, PART TIME JOB, FULL TIME JOB.
LANGUAGE-ONLY TAMIL CANDIDATES.
Thank You To All.
<p>Job Overview: Looking for a warm, energetic female professional (18 to30 years) to care for and engage our 2-year-old child. Must speak basic English and be skilled in storytelling, rhymes, and fun learning activities. Key Duties: Daily baby care feeding, hygiene, nap time Teach English rhymes, simple stories & words Introduce basics colors, shapes, ABCs, numbers Conduct play-based learning Keep the environment clean & safe Be cheerful and nurturing at all times Requirements: Gender: Female only | Age: 18 to 30 years Language: Basic spoken English is essential Appearance: Well-groomed and presentable Experience: Prior experience in a preschool or child care setting is preferred Education: Minimum 10+2 qualification Additional Preference: Montessori-trained candidates or those with a preschool teaching certificate Salary: Negotiable for well-qualified or experienced candidates Ideal Candidate: Naturally good with toddlers Energetic, kind, and punctual Able to engage and teach in simple English How to Apply: WhatsApp your profile to the number provided Please do not call, messages only. Shortlisted candidates will be contacted for an interview and a 1-day trial session</p>
We are seeking a proactive and empathetic Customer Care Executive to handle customer interactions, resolve queries, and ensure customer satisfaction. The role involves effective communication, problem-solving, and maintaining long-term client relationships.
Key Responsibilities:
Handle inbound and outbound calls, emails, and chat support to assist customers.
Respond to queries regarding products, services, billing, and general information.
Record customer interactions and update CRM systems accurately.
Resolve complaints effectively within given timelines and escalate when necessary.
Maintain a high level of professionalism, patience, and empathy in all interactions.
Coordinate with internal teams to ensure customer concerns are addressed.
Achieve assigned targets such as call handling time, first call resolution, and customer satisfaction scores.
Provide feedback to management for process and service improvements.
Requirements:
Minimum qualification: 12th Pass / Graduate (depending on client requirement).
Excellent verbal and written communication skills in [English/Hindi/Regional language customize as per client].
Strong listening, problem-solving, and interpersonal skills.
Basic computer knowledge and ability to work on CRM/ERP systems.
Prior experience in customer service, telecalling, or BPO will be an advantage.
Compensation & Benefits:
Salary: As per company norms / negotiable based on experience.
Incentives/Performance bonuses (if applicable).
Other benefits as per client/company policy.
Application Process:
WhatsApp Channel: Anaagat Humanpower Pvt. Ltd. Updates