Attending training sessions to grow knowledge of products and to develop customer service skills. Resolving phone, walk-in, mail, fax, and email customer inquiries. Processing and logging incoming calls into the CRM system. Identifying customer needs. Forwarding and escalating inquiries to relevant individuals and departments. Contacting customers to give them accurate feedback on the progress of their inquiries. Providing outstanding customer service. Updating customer information as required.

### **Security Supervisor Key Responsibilities** #### **1. Supervision of Security Personnel** * Manage daily schedules, assignments, and rotations of security guards. * Train and mentor new security staff. * Monitor staff performance and conduct regular evaluations. * Ensure compliance with organizational policies and procedures. #### **2. Incident Management** * Respond to and manage security incidents, alarms, or emergencies. * Prepare detailed reports on incidents and follow-up actions. * Coordinate with law enforcement or emergency services as needed. #### **3. Patrol and Surveillance** * Conduct regular patrols of the premises to ensure safety and prevent unauthorized access. * Monitor CCTV systems and other surveillance equipment. * Identify and address potential security risks or breaches. #### **4. Access Control** * Oversee access to restricted areas and ensure only authorized personnel enter. * Manage visitor logs, ID verification, and access badges. #### **5. Risk Assessment and Prevention** * Evaluate potential security threats and vulnerabilities. * Implement preventive measures and security protocols to minimize risk. #### **6. Reporting and Documentation** * Maintain logs of security activities, incidents, and maintenance of security equipment. * Submit regular reports to management on security status and improvements. #### **7. Policy Implementation** * Enforce company policies related to security and safety. * Assist in the development and revision of security policies and procedures. #### **8. Emergency Preparedness** * Lead evacuation procedures and drills. * Ensure staff are trained in emergency response protocols (fire, medical, etc.).

Were looking for a Customer Support Executive to handle incoming calls, assist customers with product/service queries, and coordinate with our service team. This is a full-time role with day shift work and a friendly office environment. What Youll Do Answer customer calls and assist with queries about products and services. Log and track service complaints with internal teams. Provide information on warranties and service processes. Coordinate with the technical team for quick resolution. Follow up with customers and maintain records. What Were Looking For Any graduate, with good communication in English & Hindi. Confident phone manner, polite and customer-first approach. Organized and able to work in a fast-paced environment. Why Join Us Work with iBell Power Tools, a trusted name in India. Stable, full-time job with scope to grow in customer support. Supportive team culture and streamlined training. Job Details Job Type: Full-time (Day Shift) Salary: 12,000/month Location: Thottumugham, Aluva (In-office only) Languages: Hindi & English (Required)

1. Lead Generation & Prospecting o Identify and connect with potential B2B clients, including government agencies, enterprises, and institutions. o Research industry trends to target organizations seeking blockchain-based solutions. 2. Client Engagement & Relationship Management o Build and maintain strong, long-term relationships with clients and key stakeholders. o Conduct meetings, presentations, and demos to showcase Blockcubes product offerings. 3. Sales Strategy & Planning o Assist in defining and executing sales strategies to meet business growth targets. o Support strategic initiatives such as tenders, proposals, and partnerships. 4. Tender Participation & Documentation o Collaborate with internal teams to prepare documents for government tenders and RFPs. o Ensure timely submission of proposals and compliance with eligibility requirements. 5. Pipeline Management & Reporting o Maintain accurate sales pipelines and provide regular updates to management. o Use CRM tools to log interactions and track sales performance. 6. Market Intelligence & Feedback o Stay updated on blockchain trends and competitive landscape. o Gather client feedback and work with the product team to improve offerings. 7. Team Collaboration & Communication Coordinate with marketing, technical, and legal teams for seamless sales execution. Participate in internal strategy meetings and contribute insights from the field. 8. Target Achievement Consistently work towards achieving monthly and quarterly sales goals. Bachelors & Masters degree in IT, Business, Marketing, Technical, or a related field. 14 years of experience in B2B sales (experience in SaaS or government tech sales preferred). Excellent communication, negotiation, and interpersonal skills. Strong organizational and documentation abilities. Familiarity with government procurement/tendering processes is a plus. Comfortable using CRM tools and MS Office Suite.

The Real Estate Hub JOB Description JobTitle: Telecaller (Females) Real Estate Location: The Real Estate Hub, Ground Floor, G-12, Empire State Building,Near Udhna Darwaja, Ring Road, Surat-395002. Reports to: Sales Manager/Team Leader Job Summary: We are looking for a dynamic and motivated Telecaller to join our Real Estate sales team. As a Telecaller in the real estate industry, you will be responsible for reaching out to prospective clients, introducing them to our real estate offerings, generating leads, and converting inquiries into sales. You will play a crucial role in expanding our client base and helping people find their dream homes or investment properties. Key Responsibilities: Outbound Calls: Make outbound calls to potential clients, property buyers, or investors to promote real estate properties. Lead Generation: Identify and qualify leads from various sources, including online inquiries, referrals, and advertisements. Property Presentation: Provide detailed information on real estate projects, including pricing, location, amenities, and investment potential. Schedule Appointments: Set up property viewings and meetings with clients, and assist with the scheduling of site visits. Follow-Ups: Regularly follow up with leads and potential buyers to answer questions, provide additional information, and move the sale process forward. Customer Relationship Management: Maintain and update client records in the CRM system, ensuring all communications and interactions are logged accurately. Market Insights: Keep up to date with the latest property trends, market conditions, and competitors' offerings to effectively communicate with clients. Problem Resolution: Address any concerns or objections from potential clients and provide solutions that lead to sales closure. Reporting: Provide regular reports to the Sales Manager on lead generation, conversion rates, and sales progress. Required Skills & Qualifications: Educational Qualification: High school diploma; a Bachelors degree in Business, Marketing, or a related field is a plus. Experience: Prior experience in telecalling or telesales, preferably in the real estate sector, is highly desirable. Communication Skills: Excellent verbal and written communication skills, with a persuasive and friendly telephone manner. Sales Skills: Ability to persuade, negotiate, and close deals effectively over the phone. Target-Oriented: Motivated to meet and exceed sales targets. Problem Solving: Ability to handle customer objections and concerns in a professional manner. Team Player: Ability to work well in a team, while also being self-driven and independent. Attention to Detail: Ability to capture and document accurate client information and follow up diligently. Preferred Qualifications: Previous experience in real estate sales, telemarketing, or customer service. Knowledge of real estate terminology, market trends, and property investment. Multilingual skills :- Hindi, Gujarati, English.

Job Description for Warehouse Offer 1.1.1 Key Responsibilities: Customer Support: o Serve as the first point of contact for WMS/OMS-related queries, via phone, email, or chat. o Assist customers with common WMS/OMS issues such as login difficulties, navigation problems, or data entry errors. o Provide general guidance and instructions on using the WMS/OMS software efficiently. Troubleshooting: o Investigate and resolve basic WMS/OMS issues related to user setup, workflows, and configurations. o Diagnose and troubleshoot hardware (e.g., barcode scanners, printers) and connectivity issues. o Collect and log details of issues, ensuring a thorough understanding before escalating to higher-level support. Ticketing and Incident Management: o Create, update, and resolve support tickets using ticketing or incident management systems. o Ensure that issues are documented properly, and follow established procedures for issue prioritization and resolution. o Escalate unresolved or complex issues to L2 or L3 support, ensuring proper handoff and documentation. User Training and Documentation: o Guide users through product features, workflows, and functionalities, helping them get the most out of the WMS software. o Contribute to and maintain knowledge base articles, FAQs, and troubleshooting guides for end users. Collaboration: o Work closely with L2 support teams and product teams to identify recurring issues and suggest improvements to the WMS. o Provide feedback from users to help enhance product usability and functionality.

We are looking for a responsible, friendly, and motivated Shop Assistant to join our Baskin Robbins team in Chennai. You will be responsible for serving ice cream, attending to customers, handling billing, managing inventory, and ensuring smooth store operations. Key Responsibilities: Greet and assist customers with a positive attitude Serve ice cream and related products according to standard procedures Handle billing through the POS system Maintain accurate stock records and inform of low inventory Ensure cleanliness and hygiene of the store and equipment Follow all food safety and hygiene protocols Assist in daily store opening and closing activities Support promotional activities and upselling Maintain basic paperwork and daily logs Requirements: Minimum qualification: 10th/12th pass English communication skills must be able to read, write, and speak in English Basic math and computer usage skills Customer-focused, polite, and team-oriented Willingness to work weekends and public holidays Previous retail or food service experience is a plus

Forecasts goals and objectives for sales, gross, and key expenses on a monthly and annual basis. Hires, trains, motivates, counsels and monitors the performance of all new-vehicle sales employees. Prepares and administers an annual operating budget for the new-vehicle sales department. Understands, keeps abreast of and complies with federal, state and local regulations that affect new-vehicle sales. Directs and schedules the activities of all department employees, ensuring proper staffing always. Assists individual salespeople in setting aggressive yet realistic monthly goals and objectives and provides them with the support to meet these goals. Maintains an accurate daily log that reflects all sales activities in the dealership. Ensures proper follow-up of all potential buyers by developing, implementing, and monitoring a prospecting and sales control system. Develops, implements and monitors a follow-up system for new-vehicle purchasers. Maintains teamwork in a customer-focused sales environment throughout the sales, delivery and follow-up process. Conducts daily and weekly sales meetings. QULIFICATION: any degree

Job Title: Company Driver Location: Based in Faridabad (Travel across Delhi-NCR) Department: Administration / Operations Reports To: Admin Manager Employment Type: Full-Time Job Summary: We are hiring a Company Driver residing in Faridabad who can comfortably commute daily across Delhi-NCR for office-related travel, pickups, and deliveries. The ideal candidate should be dependable, punctual, and familiar with NCR routes. Preference will be given to candidates who live in or near Faridabad to ensure timely availability for daily operational requirements. Key Responsibilities: Drive company staff, clients, and visitors to and from locations across Delhi-NCR. Ensure the assigned vehicle is always in good condition, clean, and serviced regularly. Perform routine checks on fuel, oil, tires, brakes, and other basic vehicle functions. Maintain a daily log of trips, mileage, and fuel usage. Safely deliver important documents, packages, or equipment as required. Follow traffic rules, road safety norms, and company protocols at all times. Cooperate with Admin and HR teams for scheduling and logistics support. Be available for early morning or extended hours depending on operational needs. Candidate Requirements: Must be a resident of Faridabad or nearby areas. Valid LMV driving license (commercial license preferred). Minimum 25 years of experience as a company or personal driver. Strong knowledge of Delhi-NCR routes (Faridabad, Delhi, Gurugram, Noida, Ghaziabad). Polite, professional, and well-disciplined. Basic knowledge of vehicle maintenance. Ability to use GPS/Google Maps for navigation. Flexible with working hours, including weekends if required. Salary: As per industry standards Preferred Joining: Immediate or short notice

Job Title: Customer Support Executive Company: BIZAPPLE ENTERPRISES PVT LTD (since 2014) Experience: At least 1 year in a customer support or office role Job Responsibilities: - Provide excellent customer service by responding to customer inquiries and resolving issues - Manage customer interactions via phone calls, ensuring timely and effective solutions - Utilize social media platforms to engage with customers and promote products - Edit mobile videos and photos for marketing or support purposes - Log customer queries and feedback in an Excel sheet for tracking and analysis - Offer product-related solutions and recommendations to customers Requirements: - 1+ year of experience in customer support or a similar role - Familiarity with social media platforms and mobile video/photo editing tools - Excellent communication and problem-solving skills - Ability to work in an office environment If you're interested in applying, please send your resume and a brief introduction to our WhatsApp number.