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Join Our Team at PPS Jeep & FORD !
Walk-in Interview at PPS Jeep. Job openings in the Automobile industry
Sr. Technician
Min 1- 3yrs experience in Automobile
Good in Technical Skills.
Work location: Electronic city &Yelahanka
Call: - Dillip HR
Sr. Customer Advisor / Customer Advisor
Job Description
Key Purpose
This role is responsible for selling new vehicles with the objective of achieving Volume and
Customer Satisfaction standards. Assist customers in determining vehicle needs and completing
financing paperwork, wherever applicable. Build customer loyalty and increase Customer Satisfaction
through professionalism, trustworthiness, sincerity, positive attitude and a business-like appearance
in every customer touch point.
Duties & Responsibilities
Greets all customers promptly, provides timely professional service.
Completes Customer Records promptly and accurately.
Provides excellent customer service by listening to customer inquiries and requests, asking
questions to identify needs, resolving customer concerns, and sells additional services when
appropriate.
Improve SSI, RDI or any other customer satisfaction related scores.
Builds customer loyalty and promotes the dealership brand image.
Is accurate and timely in completing paperwork and assigned tasks.
Sells accessories, Insurance & Finance products.
Delivers vehicle to customers in a positive and memorable way.
Effectively prospects by phone, mail, e-mail, and face to face to meet prospect generation
targets.
Identifies repeat customers and treats them accordingly.
Contacts previous customers, especially those who are ending their finance tenure, about
new products.
Notifies prospects of upcoming special programs and promotions.
Calculates and track progress of sales and prospect goals and sales deals.
Shifts priorities and goals as work demands change.
Maintains composure and courtesy in dealing with customers and fellow employees.
Ensures that work is completed on time and as required.
Acts quickly to implement plans; organizes work efficiently, follows up to ensure successful
implementation.
Identifies ways to improve operations & customer service.
Maintains an effective customer contact system that encourages new, repeat, and referral
business and contributes to customer satisfaction.
Reference existing manuals, publications, and other written documents to obtain needed
information.
Keeps up to date on dealership products and competitor products.
Meets or exceeds monthly income and sales goals.
Maximum closing of recommendations sales.
Tracks competition performance for his assigned territory.
SKILLS Requirement
a) Objection handling skills.
b) Competition knowledge & has vehicle driving skills.
c) Communicates effectively via phone, email & face to face.
d) Effective problem solving
e) Adaptable & flexible
f) Able to perform multiple tasks effectively
g) Manage time productively.
h) Empathetic to customers & their problems situations.
i) Effective & accurate with finance calculations
Required candidate in Chennai city for Driver role. Apply now.
Requirements:
Complete 5 Trip Sheets daily
Incentive provided for trips above 5
Valid driving license
Experience preferred
Local route knowledge
I'm a luxury Car Driver, i have driven BMW Mercedes Benz GMC Toyota Camry Audi etc..
i have 7 years experience of every vehicle, I have indian heavy driving licence
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Attend showroom walk-in customers and explain vehicle features & offers
Coordinate test drives, delivery, and documentation
Build and maintain long-term customer relationships
Work toward monthly targets and daily reporting