A restaurant hostess is the first point of contact, responsible for greeting guests warmly, managing the reservation book, and efficiently seating parties to balance servers' workloads. They provide estimated wait times, manage the door during busy periods, and often handle phone inquiries, take-out orders, and initial guest complaints Key Responsibilities: Welcoming & Seating: Greeting guests immediately upon entry and escorting them to tables. Reservations & Floor Management: Organizing the booking schedule and updating the floor plan to optimize table turnover. Customer Service: Managing waitlist times and handling special requests or guest complaints. Coordination: Acting as a liaison between guests, servers, and the kitchen. Support Duties: Often responsible for cleaning menus, maintaining the foyer, and assisting with tasks like clearing tables or answering phones. interested candidates can call and apply also

A Waiter is responsible for providing excellent customer service in a restaurant or dining establishment. This role involves taking orders, serving food and beverages, and ensuring guests have a pleasant dining experience. Waiters must be attentive, polite, and knowledgeable about the menu to answer customer questions and make recommendations. Key Responsibilities Greet customers warmly and escort them to their tables Present menus and provide detailed information when asked Take accurate food and drink orders using order slips or POS systems Communicate order details to kitchen staff Serve food and beverages promptly Check in with customers to ensure satisfaction and address any issues Process bills and handle payments Maintain cleanliness of tables and the dining area Follow all health, safety, and sanitation guidelines