Urgently hiringUnder general direction, provides counseling in the areas of admissions, academics, student services, program selection, and career planning-related counseling.Duties & Responsibilities:Handling counseling via multiple channels including telephone calls, chats, emails, and social. In addition, assist in the conversion process of leads generated from different sources to prospective admission seekers for the courses offered by the University.Provide comprehensive counseling to the prospectAny other work/responsibility as assigned by the Reporting Manager from time to timeExperience 1 to 2 years of work experience in the relevant field.Previous experience working as a counselor in an education institute preferredSkills & AbilitiesGood English language abilityGood English Communication SkillsAbility to speak clearly and articulatelyAbility to manage complaint calls with a calm dispositionWillingness to learn and understand all the products and services offered by the organizationAbility to multi-task

Job role & responsibilities You must be emotionally available to help students choose Career path and counselling them on how to make their career in Media & entertainment industry Handling outbound calls/Inbound calls to share information about the different courses we offer Generating walk-ins to the centre from fresh leads and through follow ups Effectively explaining in detail during the counselling & registering the student Collecting fees installments & date of joining amount Networking with students through mails/calls/social media/whatsapp/etc Be a 'torch bearer' for all the students coming in connect with Maintaining and updating the students database in excel Proficiency in MS office (MS Word, MS Excel, Outlook) Key Skills High emotional intelligence Influencing skills Listening skills Connecting skills

-We are looking for the candidates who can join us immediately and can are willing to do work from office. -Experience required In calling, counselling, end to end sales and achieving executive program achievements -Excellent written and spoken communication skills (English proficiency) - Sales bent of mind, in order to understand and effectively communicate what Company is offering to its prospective learners and close applications - Approachable and vibrant personality - Comfortable with in city travel in order to meet prospective learners - Ability to approach any situation with patience and very strong empathy - Passion to deliver the highest levels of customer service at all times - Must be a team player with the ability to work independently, priorities tasks, and meet targets/deadlines - Basic proficiency in MS Office Suite (Outlook, Word, Excel) is preferable