we are looking for Kannada speaking employees for our sun direct process please attend the interview at punjagutta salary from 14000 to 18000 fixed plus incentives work from office, 10th class and above can apply call hr

Very Urgently Required Customer Support Executive for BPO & Callcentres Call Immediately .

We are hiring a female Customer Care Executive / CRM Executive for handling customer complaints and maintaining records on computer. Candidate should have basic computer knowledge, good communication skills, and polite behavior with customers. Freshers can also apply.

Job Summary: We are looking for a customer-focused and proactive Customer Support Executive to handle customer queries, resolve issues, and ensure a positive customer experience. Key Responsibilities: Handle customer queries via phone, email, or chat Resolve customer complaints in a timely and professional manner Provide accurate information about products/services Maintain records of customer interactions and transactions Follow up with customers to ensure issue resolution Coordinate with internal teams for quick problem-solving Maintain a high level of customer satisfaction

We are looking for an experienced customer relationship Executive to be responsible for engaging with key customers by building and preserving trusting relationships. The customer relationship manager will constantly identify opportunities to grow the customer base and build positive relationships with new clients. You should also be strategic and analytical when finding solutions to problems to ensure maximum client satisfaction. To be successful as a customer relationship manager, you should possess excellent communication skills and maintain the core values of the organization. You will conduct quality assurance surveys to determine customer satisfaction and use the findings to improve areas of complaint. Ultimately, an outstanding customer relationship manager will work closely with sales managers to ensure that all staff preserve relationships with clients. Roles & Responsibilities Building and maintaining profitable relationships with key customers. Overseeing the relationship with customers handled by your team. Resolving customer complaints quickly and efficiently. Keeping customers updated on the latest products to increase sales. Meeting with managers in the organization to plan strategically. Expanding the customer base by upselling and cross-selling. Understanding key customer individual needs and addressing these. Conducting business reviews using CRM programs. Knowing your competition and strategizing accordingly. Maintaining the payment sheet and keeping a record related to the payments accordingly through proper MIS. To increase the customer base, you need to visit the customer at alternative times for the meeting. Managing and keeping a record of all customer-related connections. Making calls to the customers for payment collection. Job Specification: A bachelors degree in administration or a related field. A minimum of 1-3 years of experience. Excellent interpersonal and communication skills. Proficient in all Microsoft applications. Superior product knowledge. A team player with leadership skills. Maintain a positive attitude focused on customer satisfaction Benefits & Upgradation Performance-based incentives Growth-oriented bonuses and promotions

We are looking for an experienced customer relationship Executive to be responsible for engaging with key customers by building and preserving trusting relationships. The customer relationship manager will constantly identify opportunities to grow the customer base and build positive relationships with new clients. You should also be strategic and analytical when finding solutions to problems to ensure maximum client satisfaction. To be successful as a customer relationship manager, you should possess excellent communication skills and maintain the core values of the organization. You will conduct quality assurance surveys to determine customer satisfaction and use the findings to improve areas of complaint. Ultimately, an outstanding customer relationship manager will work closely with sales managers to ensure that all staff preserve relationships with clients. Roles & Responsibilities Building and maintaining profitable relationships with key customers. Overseeing the relationship with customers handled by your team. Resolving customer complaints quickly and efficiently. Keeping customers updated on the latest products to increase sales. Meeting with managers in the organization to plan strategically. Expanding the customer base by upselling and cross-selling. Understanding key customer individual needs and addressing these. Conducting business reviews using CRM programs. Knowing your competition and strategizing accordingly. Maintaining the payment sheet and keeping a record related to the payments accordingly through proper MIS. To increase the customer base, you need to visit the customer at alternative times for the meeting. Managing and keeping a record of all customer-related connections. Making calls to the customers for payment collection. Job Specification: A bachelors degree in administration or a related field. A minimum of 1-3 years of experience. Excellent interpersonal and communication skills. Proficient in all Microsoft applications. Superior product knowledge. A team player with leadership skills. Maintain a positive attitude focused on customer satisfaction Benefits & Upgradation Performance-based incentives Growth-oriented bonuses and promotions

We are looking for a dedicated Customer Service Assistant to join our team in Malad West, Mumbai. This full-time position requires a proactive individual with at least 3 years of experience in customer service. Key Responsibilities: Engage with Customers: You will be the first point of contact for our customers, addressing their inquiries and providing them with accurate information. Resolve Issues: Handle customer complaints effectively, ensuring that you understand their problems and work towards quick solutions to enhance satisfaction. Maintain Records: Keep accurate records of customer interactions and feedback to help improve our services. Support Team Members: Collaborate with colleagues to share information and improve service delivery, ensuring that everyone is on the same page. Required Skills and Expectations: Strong Communication Skills: You must be able to communicate clearly and effectively, both in speaking and writing, to help customers feel understood and valued. Problem-Solving Ability: You should be able to think critically to resolve issues efficiently while maintaining a positive attitude. Basic Computer Skills: Proficiency in using computers and customer management software is necessary for handling inquiries and keeping records. Team Player: A willingness to collaborate with others and contribute to a positive working environment is essential for this role. Candidates must have completed their 12th grade and have a passion for delivering excellent customer service in a fast-paced office setting. interested candidates can call and apply also

We are looking for a Customer Service Executive to join our team in Kalwa, Thane. This role is ideal for individuals with 1 to 5 years of experience in customer support and requires a 12th-grade education. You will be responsible for assisting customers with their inquiries, ensuring satisfaction and efficient resolution of issues. Key Responsibilities: - **Answer Customer Queries:** Handle various customer questions and concerns through phone, email, or in-person interactions, providing clear and helpful responses. - **Resolve Issues:** Work actively to resolve customer complaints and issues in a timely and professional manner, ensuring a positive experience. - **Maintain Records:** Keep accurate records of customer interactions and transactions, documenting any issues and resolutions for future reference. - **Provide Product Information:** Share detailed information about products and services to educate customers and help them make informed decisions. - **Collaborate with Team:** Work closely with other team members to ensure consistent service levels and share insights on customer feedback. Required Skills and Expectations: The ideal candidate should have strong communication skills and a friendly demeanor, as they will be interacting with customers daily. A good understanding of basic computer applications is necessary. You should be patient, detail-oriented, and able to multitask effectively. Previous experience in customer service will be beneficial, and a commitment to ongoing personal development and teamwork is essential. interested candidates can call and apply also

A Customer Service Associate is responsible for providing excellent customer support by addressing inquiries, resolving complaints, and ensuring a positive customer experience. This role involves interacting with customers through various channels such as phone, email, chat, or in person. Key Responsibilities: Respond to customer inquiries promptly and professionally Handle customer complaints and provide appropriate solutions Process orders, returns, and exchanges accurately Maintain detailed records of customer interactions and transactions Provide product or service information to customers Follow up to ensure customer satisfaction Collaborate with other departments to resolve customer issues Maintain a positive, empathetic, and professional attitude toward customers

Understand customer travel needs and book flights at the best prices. Generate sales and issue tickets. Use booking systems efficiently. Follow up with customers proactively. Process payments and handle sensitive information securely. Provide travel advice, including visa and passport information. Issue e-tickets and keep clients updated on any changes. Address customer complaints and resolve issues. Manage email communication and follow-ups.

A Tele Caller Executive is responsible for making outbound and handling inbound calls to generate leads, promote products/services, and ensure customer satisfaction. Key Responsibilities Make outbound calls to prospective or existing customers. Handle inbound customer queries professionally. Explain products/services and persuade customers to purchase or take action. Generate leads and maintain a database of customer information. Follow up on leads and maintain regular communication with clients. Achieve daily/weekly/monthly call and sales targets. Record call details and update CRM systems accurately. Resolve customer complaints and escalate issues when required. Required Skills Good verbal communication and interpersonal skills. Persuasion and negotiation abilities. Basic computer knowledge (MS Office, CRM tools). Ability to handle rejection and work under pressure. Active listening and problem-solving skills. Educational Qualification Minimum: 10+2 (Higher Secondary) Preferred: Graduate in any discipline Experience Fresher or 02 years of experience in telecalling, BPO, or sales. Key Performance Indicators (KPIs) Number of calls made per day Lead generation Customer satisfaction level Target achievement (Claims or appointments) Work Environment Office-based or call center environment Fixed shifts may be required (for BPO/International process)

Shift Timing: 2:30 PM 11:30 PM Note: Male candidates preferred Key Responsibilities: Respond to customer inquiries via phone and chat in a professional and timely manner. Provide accurate information about products and services, and resolve customer issues effectively. Maintain a positive and empathetic attitude while handling customer complaints and queries. Document customer interactions and feedback accurately in the system. Collaborate with team members and cross-functional teams to ensure customer satisfaction. Meet or exceed individual and team performance targets, including call handling time and customer satisfaction scores. Stay updated on product knowledge, processes, and company policies. Skills & Requirements: Good communication skills; fluency in Hindi and English is mandatory. Strong interpersonal skills with a customer-centric approach. Flexibility to work in rotational shifts, including evenings and weekends. Prior BPO experience will be an added advantage

Roles and Responsibilities 1. Customer care and support 2. Required to attend to the customer calls and provide them with the required information. 3. Will have to coordinate with other departments for resolving customer's complaints and fulfilling their requests. 4. Needs to key in the details of the conversation he has with the customer and backend team Key skills required: 1. Tamil Language. 2. Ability to listen and active problem-solving skills. 3. Good interpersonal skills. 4. Ability to multi-task, prioritize, and manage time effectively 5. Basic Computer skills. Schedule Day shift. Degree: Any degree Age: 22+ Experience: Freshers & Experienced welcome Shift mode - Day shift

Key Responsibilities: Handle customer queries via phone, email, chat, or in person Provide accurate information about products and services Resolve customer complaints in a professional and timely manner Maintain records of customer interactions and transactions Follow up with customers to ensure resolution and satisfaction Coordinate with internal teams to resolve complex issues Meet daily/weekly performance targets (response time, resolution, etc.

Respond to customer inquiries via phone, email, or chat Resolve customer complaints in a professional and timely manner Provide accurate information about products, services, and policies Maintain customer records and update account information Follow communication scripts and company guidelines Escalate complex issues to higher-level support when needed

Relationship Management: Build and maintain strong, professional relationships with existing and new customers. Conflict Resolution: Address customer complaints or concerns promptly and professionally, ensuring a win-win outcome. Feedback Collection: Gather customer feedback and insights to share with internal teams (Product, Sales, or Marketing) for service improvement. Communication: Handle inbound queries via phone, email, or in-person interactions with clarity and empathy. Account Monitoring: Keep detailed records of customer interactions, transactions, and feedback using CRM software. Retention Strategies: Identify opportunities to upsell or cross-sell products while focusing on reducing customer churn.

CRM Executive (Post-Sales) Brief Job Description-Female Designation: CRM Executive Post Sales / Customer Relationship Executive (Post Sales) Job Summary: The CRM Executive Post Sales is responsible for managing customer relationships after the sales process, ensuring smooth service delivery, handling customer queries, coordinating with internal teams, and improving customer satisfaction and retention. Key Responsibilities: Handle post-sales customer communication and support Coordinate with sales, operations, and service teams for order completion Address customer complaints and ensure timely resolution Maintain customer data and service records in CRM system Follow up on deliveries, installations, or service requests Collect customer feedback after service completion Ensure customer satisfaction and long-term relationship management Prepare basic MIS reports on complaints and closures Skills Required: Good communication and customer handling skills Strong follow-up and coordination ability Basic knowledge of CRM software and MS Excel Problem solving and multitasking skills Short JD version (for advertisement): CRM Executive Post Sales: Responsible for handling post-sales customer coordination, complaint resolution, service follow-ups, maintaining CRM records, and ensuring customer satisfaction. Requires good communication, coordination skills, and basic computer knowledge.

Assist customers with product information and queries Handle customer complaints and provide proper solutions Maintain polite and professional communication with customers Coordinate with store/office team for customer support Maintain basic customer records and follow-ups Ensure customer satisfaction and positive experience

Handle customer inquiries via phone, email, chat, or social media Resolve customer complaints and issues efficiently Provide accurate information about products and services Escalate complex issues to the appropriate department when required Maintain detailed records of customer interactions and resolutions Follow up with customers to ensure satisfaction Meet individual and team performance targets Adhere to company policies and customer service standards

Respond to customer inquiries via phone, email, and chat. Resolve customer complaints and issues promptly and effectively. Maintain detailed records of customer interactions and transactions. Provide information on products, services, and company policies. Process orders, forms, applications, and requests. Follow communication procedures, guidelines, and policies. Collaborate with other departments to resolve complex issues. Identify and escalate priority issues to the appropriate resources. Offer solutions and alternatives to improve customer satisfaction. Continuously strive to improve customer service quality.

Customerserviceexecutives are oftenresponsible for handling customer complaints and concerns. Problem-solving skills enable them to solve issues quickly and successfully by analysing the cause of the problem, generating possible solutions and implementing a plan to resolve the problem.

Customer Interaction & Support Serve as the primary point of contact for customer inquiries via phone, email, chat Respond to customer requests promptly, accurately, and professionally. Resolve customer complaints and issues by coordinating with internal teams. Provide product/service information and guide customers through processes. Communication language - English and Hindi

Job Description : 1) Who have the knack of turning customers into fans through relationship building activities. 2) Turn Prospects into Customers by providing solutions that meet their needs. 3) Keep records of customer requirements, feedback, interaction, appointments etc., using Zoho CRM. 4) Handle customer complaints (though we get them very rarely), provide appropriate solutions and alternatives within time limits and follow up to ensure resolution. 5) Act as the link between our field force and customers

* Provide excellent customer service at [PVR INOX] * Ensure smooth day-to-day cinema operations * Assist guests with ticket booking and queries * Handle food and beverage service * Guide guests with seating and auditorium assistance * Manage cash handling and billing transactions * Maintain cleanliness and hygiene in cinema areas * Resolve customer complaints and concerns professionally * Create a positive and enjoyable movie experience for guests