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Position: Customer Service Associate International Voice Process
Location: Bangalore
Salary Range: 2.8 4.2 LPA (with performance-based incentives)
Shift: Rotational Shifts
About the Role
We are looking for enthusiastic and customer-focused professionals to join our International Voice Process team. You will be responsible for handling inbound/outbound calls, resolving customer queries, and ensuring a positive customer experience.
Key Responsibilities
Handle international customer calls professionally and efficiently.
Resolve queries, provide accurate information, and ensure customer satisfaction.
Maintain customer records and document interactions in the system.
Meet performance targets including quality, accuracy, and productivity.
Collaborate with team leaders and managers for process improvement.
Qualifications
Minimum 10+2 passed and above.
Freshers are eligible.
Strong communication skills in English (verbal & written).
Good typing speed and computer knowledge.
Benefits
Attractive incentives based on performance.
Opportunity to work with a leading BPO.
Growth and career advancement opportunities.
Job Description: Telecaller
Position: Telecaller / Telesales Executive
Location: [Your location]
Job Type: [Full-time / Part-time]
Experience: [Fresher / 13 years preferred]
Key Responsibilities:
Make outbound calls to potential customers to promote products/services.
Handle inbound calls and resolve customer inquiries promptly and professionally.
Maintain records of calls, sales, and customer information in the CRM system.
Achieve daily, weekly, and monthly targets for calls and conversions.
Follow up on leads and maintain good customer relationships.
Provide accurate information about products, pricing, and offers.
Work as part of a team to meet company goals and contribute to a positive work environment.
Requirements:
Excellent verbal communication skills in [languages required, e.g., English, Hindi, Tamil].
Good listening and persuasion skills.
Basic computer knowledge (MS Office, CRM tools).
Ability to handle rejections and remain motivated.
Previous experience in telecalling / telesales / customer service (preferred but not mandatory).
Educational Qualification: [Minimum requirement, e.g., 10th/12th pass / Graduate].
Perks & Benefits:
Incentives based on performance.
Training and career growth opportunities.
Flexible work environment.
We are looking for a dynamic and persuasive Telecaller to join our office-based banking
process team in Uttarahalli. The ideal candidate will have at least 6 months of relevant
experience in telecalling or customer service, with excellent communication skills.
Proficiency in regional languages will be a significant advantage.
Key Responsibilities
Make outbound calls to potential and existing customers to promote banking
products and services.
Answer incoming calls and address customer inquiries regarding banking products
and processes.
Explain features, benefits, and terms of products clearly to customers.
Follow up on leads and ensure timely closures.
Maintain accurate and detailed call logs and update customer information in the
CRM system.
Handle customer complaints and provide appropriate resolutions or escalate them as
needed.
Meet daily, weekly, and monthly call and conversion targets.
Build and maintain strong customer relationships
Key Skills & Qualifications
Educational Qualification: Minimum PUC (Pre-University Course) or a Diploma.
Graduates are preferred.
Minimum 6 months of experience in telecalling, customer service, or a similar role,
preferably in the banking or financial services sector.
Proficiency in regional languages (Kannada, Tamil, Telugu, etc.) is a significant
advantage.
Fluency in English and Hindi is essential.
Excellent verbal communication and persuasive skills.
Basic knowledge of banking processes and financial products is preferred.
Ability to multitask and handle high call volumes efficiently.
Strong customer service orientation and problem-solving skills.
Basic computer skills, including familiarity with MS Office and CRM software
Job Responsibilities:
Design, develop, and implement robust, scalable, and secure Java applications using Spring Boot and other relevant frameworks.
Lead the development of new features and enhancements, from conceptualization to deployment.
Implement and consume RESTful APIs for seamless integration with other systems.
Work with various database technologies (relational and NoSQL) to design efficient schemas and perform data interactions.
Ensure the performance, quality, and responsiveness of applications.
Participate in all phases of the software development lifecycle, including requirements analysis, design, coding, testing, and deployment.
Conduct code reviews and provide constructive feedback to junior developers.
Troubleshoot and debug complex production issues, providing timely resolutions.
Stay current with emerging technologies and best practices in the Java ecosystem.
Collaborate effectively with cross-functional teams, including product owners, QA, and DevOps.
Contribute to architectural discussions and system design.
Requirements & Skills:
Extensive professional experience with Java and the Spring Framework (Spring Boot, Spring MVC, Spring Security).
Strong understanding of Object-Oriented Design (OOD) and Object-Oriented Programming (OOP) principles.
Proficient in designing and developing RESTful APIs.
Experience with microservices architecture and distributed systems.
Solid experience with relational databases (e.g., PostgreSQL, MySQL, Oracle) and ORM frameworks (e.g., Hibernate, JPA).
Familiarity with NoSQL databases (e.g., MongoDB, Cassandra, Redis) is a plus.
Experience with message queues (e.g., Kafka, RabbitMQ) is highly desirable.
Proficient with version control tools, especially Git.
Knowledge of build tools like Maven or Gradle
Experience with unit and integration testing frameworks (e.g., JUnit, Mockito).
Understanding of cloud platforms (AWS, Azure, GCP) and containerization (Docker, Kubernetes) is a plus.
Excellent problem-solving, analytical, and debugging skills.
Ability to work independently and as part of a collaborative team.
Qualification:
Bachelors Degree in Computer Science, Software Engineering, or a related technical discipline, or equivalent practical experience.
8-10 years of hands-on experience in Java development, specifically building enterprise-level applications.
Salary is not a constraint for the right candidate.
Job Responsibilities:
Design, develop, and implement robust, scalable, and secure Java applications using Spring Boot and other relevant frameworks.
Lead the development of new features and enhancements, from conceptualization to deployment.
Implement and consume RESTful APIs for seamless integration with other systems.
Work with various database technologies (relational and NoSQL) to design efficient schemas and perform data interactions.
Ensure the performance, quality, and responsiveness of applications.
Participate in all phases of the software development lifecycle, including requirements analysis, design, coding, testing, and deployment.
Conduct code reviews and provide constructive feedback to junior developers.
Troubleshoot and debug complex production issues, providing timely resolutions.
Stay current with emerging technologies and best practices in the Java ecosystem.
Collaborate effectively with cross-functional teams, including product owners, QA, and DevOps.
Contribute to architectural discussions and system design.
Requirements & Skills:
Extensive professional experience with Java and the Spring Framework (Spring Boot, Spring MVC, Spring Security).
Strong understanding of Object-Oriented Design (OOD) and Object-Oriented Programming (OOP) principles.
Proficient in designing and developing RESTful APIs.
Experience with microservices architecture and distributed systems.
Solid experience with relational databases (e.g., PostgreSQL, MySQL, Oracle) and ORM frameworks (e.g., Hibernate, JPA).
Familiarity with NoSQL databases (e.g., MongoDB, Cassandra, Redis) is a plus.
Experience with message queues (e.g., Kafka, RabbitMQ) is highly desirable.
Proficient with version control tools, especially Git.
Knowledge of build tools like Maven or Gradle
Experience with unit and integration testing frameworks (e.g., JUnit, Mockito).
Understanding of cloud platforms (AWS, Azure, GCP) and containerization (Docker, Kubernetes) is a plus.
Excellent problem-solving, analytical, and debugging skills.
Ability to work independently and as part of a collaborative team.
Qualification:
Bachelors Degree in Computer Science, Software Engineering, or a related technical discipline, or equivalent practical experience.
8-10 years of hands-on experience in Java development, specifically building enterprise-level applications.
Salary not a constraint for a right candidate
End to end knowledge of Hybris Order Management and Hybris Data Hub integration.
Experience in Spring, Hibernate and other JEE technologies frameworks.
Experience in troubleshooting and bug fixing issues.
Experience in X/HTML, CSS, JavaScript, XML and SQL.
Understanding of current Hybris system implementation and customization - Hybris Core, Hybris eCommerce.
Experience in Integration of Hybris using OCC Web services with systems like SAP Hybris / SAP Commerce Cloud Marketing, C4C and Data Hub.
Good knowledge of both BC and BB.B Java JEE SpringC HTML, CSS and JavaScript, JQueryD Eclipse, Ant Maven.
Experience in J2EE, Spring MVC, JSP, integrating various payment providers, SVN,GIT, B2C /B2B Hybris accelerator.
Knowledge on Hybris ORM, WCMS, Backoffice, Cockpits,SOLR search engine.
Expert in Hybris B2B, B2C Accelerators, Hybris Workflow and Task management.
Expert in the catalog, order management, promotions, vouchers and coupons.
Experience in working with JSPs, Java scripts, JQuery.
Knowledge of SOLR or similar search technology. Experience in Source control using GIT etc.
Minimum experience of working in 2 projects as SAP Hybris / SAP Commerce Cloud developer.
B.Tech/BE degree in Computer Science or Information Technology.
Candidates certified with SAP Commerce certifications will be preferred.
Minimum experience of working in 4 projects as SAP Hybris / SAP Commerce Cloud developer.
Minimum experience of working in 6 pro Hybris / SAP Commerce Cloud developer.
We are looking for an enthusiastic and results-driven Telesales Representative to contribute to generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships. An effective telesales representative must be an excellent communicator, have superior people skills, and be comfortable presenting products or services over the phone.
Key Responsibilities:
Contact potential or existing customers to inform them about a product or service.
Answer questions about products or the company.
Ask questions to understand customer requirements and close sales.
Direct prospects to the field sales team when needed.
Enter and update customer information in the CRM system.
Take and process orders accurately and efficiently.
Handle grievances to preserve the companys reputation.
Requirements and Skills:
Proven experience as a telesales representative or other sales/customer service role.
Proven track record of successfully meeting sales quotas, preferably over the phone.
Working knowledge of relevant computer programs (e.g., CRM software) and telephone systems.
Excellent communication and interpersonal skills.
Cool-tempered and able to handle rejection.
Outstanding negotiation skills with the ability to resolve issues and address complaints.
Highest education requried PUC/12th/ + diploma / graduation /post gradutes
We are looking for an enthusiastic and results-driven Telesales Representative to contribute to generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships. An effective telesales representative must be an excellent communicator, have superior people skills, and be comfortable presenting products or services over the phone.
Key Responsibilities:
Contact potential or existing customers to inform them about a product or service.
Answer questions about products or the company.
Ask questions to understand customer requirements and close sales.
Direct prospects to the field sales team when needed.
Enter and update customer information in the CRM system.
Take and process orders accurately and efficiently.
Handle grievances to preserve the companys reputation.
Go the extra mile to meet sales quota and facilitate future sales.
Keep records of calls and sales and note useful information.
Requirements and Skills:
Proven experience as a telesales representative or other sales/customer service role.
Proven track record of successfully meeting sales quotas, preferably over the phone.
Working knowledge of relevant computer programs (e.g., CRM software) and telephone systems.
Excellent communication and interpersonal skills.
Cool-tempered and able to handle rejection.
Outstanding negotiation skills with the ability to resolve issues and address complaints.
High school diploma; BSc/BA will be a plus.
Benefits:
Competitive salary plus performance-based incentives.
Professional training and career development opportunities.
Supportive team environment.
Flexible working hours (if applicable).
Provide an estimate of time needed for additional repairs;
Communicate directly with the Service Advisor so that customers are informed if any additional service is needed;
Execute repairs under warranty to manufacturer specifications;
Diagnose, maintain, and repair motorcycle systems including engine, transmission, electrical steering, suspension, brakes etc;
Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment.
Teammate with ability to collaborate with others effectively;
Excellent customer service skills and basic computer competencies;
Positive, friendly attitude, along with an eagerness to improve;
Valid drivers license and clean driving record and motorcycle endorsement;
High school diploma or equivalent;
Mechanical and troubleshooting skills and ability to operate electronic diagnostic equipment;
Ability to learn new technology, repair and service procedures and specifications.
Qualification: ITI / Diploma (Automobile or Mechanical)
Experience: BSC, CS / IT (3-6 month Experience) or Diploma in CT / IT (1 year exp).
Key Skills:
1. Basic Computer Hardware
2. Install& Configure window OS and drivers
3. Customer-oriented attitude
4. Certification such as A+, MCP will be added advantage.
Responsibilities:
Manager Break-Fix -calls
Troubleshoot computer hardware/software issues.
Test and monitor system performance
Diagnose and resolve LAN,10 connectivity issues.
Office Location: Whitefield Bangalore
Work Location: Field Support in and around Whitefield.
Two-wheeler mandatory
Male candidates can only apply
# Attending Breakdown & Preventive maintenance jobs pertaining to the fuelling systems & related equipment in Petroleum Retail Outlets.
# Able to communicate clearly
# Able to write service reports in clear and grammatically correct English
# Extensive touring
# Will have to work with his own hands.
# Basic awareness of ISO IEC requirements.
# ITI in Electrical or Electronics trade with 1-2 years experience
# Proficient in MS-Office & basic computer applications
# Willing to travel extensively.
# Willing to work with own hands
# Age 19 to 35 years
# Candidates with hands on experience in Maintenance work preferred
Experience: 13 years preferred (Freshers with strong skills may apply)
______________
Job Summary:
We are seeking skilled and reliable Field Laptop Technicians to join our service team. The role involves diagnosing, repairing, and servicing laptops/Desktop of all major brands at customer locations and in-store. The ideal candidate should be tech-savvy, customer-friendly, and able to manage field visits independently.
______________
Key Responsibilities:
Troubleshoot and repair laptops (hardware/software)
Perform field visits to customer locations for onsite service
Handle chip-level repairs, motherboard diagnostics, screen replacements, OS installation, virus removal, etc.
Provide preventive maintenance and system optimization
Maintain service logs and update job status in CRM or service sheet
Install/update drivers and software as required
Ensure proper handling of spare parts and tools
Coordinate with the store team for spare requirements and escalations
______________
Requirements:
ITI/Diploma in Computer Hardware & Networking or equivalent
1+ year of experience in laptopservicing (multi-brand preferred)
Good knowledge of Windows, basic networking, BIOS, drivers, etc.
Willing to travel locally for field service
Should have own two-wheeler (preferred) with valid driving license
Good communication and customer interaction skills
______________
Compensation:
Salary: 15 to 20 K per month (based on experience)
Travel Allowance: Provided for field visits
Incentives: Based on service performance
Job description:
Deliver goods or packages from one place to another
Ensure timely delivery and collect payments if needed
Maintain good communication with customers
It is a Full Time Delivery job for candidates with 0 - 2 years of experience.
Basic Computer skills: Able to update customer order delivery in system, MS-Office Word, Excel and PowerPoint.
Education: SSLC/PUC/Diploma holder to apply for this job.
Work Arrangement : Work From Office
Gender: Male/Female
Skills Requirement : No predefined skills necessary
Experience level: Fresher/Experience
2 wheeler driving license Mandatory
Location : Chandapura
Working Hours : 9:30 AM - 6:30 PM | Monday to Saturday
Job Type: Full-time
Benefits:
Commuter assistance
Flexible schedule
Paid sick time
Day shift:9 hours
Overtime pay will be paid in monthly salary
Location: Bangalore, Karnataka
Work Location: In person
***Attractive salary package will be offered to right candidate***
Job description:
Deliver goods or packages from one place to another
Ensure timely delivery and collect payments if needed
Maintain good communication with customers
It is a Full Time Delivery job for candidates with 0 - 2 years of experience.
Basic Computer skills: Able to update customer order delivery in system, MS-Office Word, Excel and PowerPoint.
Education: SSLC/PUC/Diploma holder to apply for this job.
Work Arrangement : Work From Office
Gender: Male/Female
Skills Requirement : No predefined skills necessary
Experience level: Fresher/Experience
2 wheeler driving license Mandatory
Location : Chandapura
Working Hours : 9:30 AM - 6:30 PM | Monday to Saturday
Job Type: Full-time
Benefits:
Commuter assistance
Flexible schedule
Paid sick time
Day shift:9 hours
Overtime pay will be paid in monthly salary
Location: Bangalore, Karnataka
Work Location: In person
***Attractive salary package will be offered to right candidate***
We are seeking a skilled Back-End Developer to join our development team. You will be responsible for building and maintaining the server-side logic, APIs, and database interactions that power our web and mobile applications. Your role is critical in ensuring performance, scalability, and security.
Key Responsibilities:
Design, develop, and maintain server-side logic, databases, and APIs.
Optimize applications for maximum speed and scalability.
Implement security and data protection best practices.
Integrate user-facing elements developed by front-end developers with server-side logic.
Collaborate with product managers, front-end developers, and other stakeholders to deliver quality software.
Requirements:
Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience).
Proficiency in back-end programming languages such as Node.js, Python, Java, Ruby, PHP, or .NET.
Experience with RESTful APIs, microservices, and third-party API integrations.
Strong understanding of databases (SQL and/or NoSQL such as MySQL, PostgreSQL, MongoDB).
Familiarity with version control systems (e.g., Git).
Preferred Qualifications:
Experience with cloud platforms like AWS, Azure, or Google Cloud.
Familiarity with containerization technologies like Docker and Kubernetes.
Performance tuning and load balancing experience.
What We Offer:
Competitive salary and performance incentives
Health insurance and wellness programs
Software Development Engineer 1 / SDE1 KMM Kotlin full stack Android and ios developer / final year student
About Karan Kavach
Karan Kavach is a startup dedicated to creating a crime-free world through innovative safety apps and social media apps. Our mission includes developing personal safety apps, safety apps for women, child safety apps, and emergency safety apps, alongside social media platforms to foster a secure, connected society. We empower users with social media management apps and social media analytics apps while offering comprehensive protection services, including police, advocate, and community support. Our goal is to become a billion-dollar company within 3-5 years.
Job Overview
As an SDE1 (Full Stack KMM Kotlin Developer), you will design and build components for our safety app and social media app used on millions of devices. You will work in a collaborative environment to create best safety apps and best social media apps, optimizing performance and delivering innovative social media networking apps and personal safety apps.
Key Responsibilities
Define and implement high-performance SDKs for social media apps and safety apps using KMM Kotlin for Android and iOS.
Prototype technologies to enhance social media engagement apps and emergency safety apps.
Collaborate with teams to address needs for social media marketing apps and safety monitoring apps.
Participate in design reviews, workshops, and Q&A sessions to share expertise in social media app development and safety app development.
Mentor team members on technical solutions for social media platforms and workplace safety apps.
Basic Qualifications
B.Tech in Computer Science or equivalent, or 1+ years of software development experience in KMM Kotlin for Android/iOS.
1+ years of programming experience with Android and Java full-stack development.
Proficiency in data structures, algorithms, and design patterns for social media apps for business and travel safety apps.
2+ years of experience in designing scalable, reliable systems.
Preferred Qualifications
1+ years of experience with full software development lifecycle, including coding standards, code reviews, and testing.
Experience with social media video apps or safety apps with GPS is a plus.
Interview Process
Data Structures & Algorithms (Java, 1 hour)
System Design (1 hour)
Android Architecture (1 hour)
Bar Raiser (1 hour)
Company Description
Mindreflex Technologies Private Limited (21K School) is a pioneer in online-only schooling, dedicated to revolutionizing the education sector by providing quality education through digital platforms. Located in Bengaluru, we are committed to creating innovative and engaging learning experiences for students worldwide.
Job Title: Admissions Tele calling Executive
Location: Bangalore, India
Mode of work: Work from Office
Job Type: Full Time
Position Overview:
We are seeking a Admissions Tele calling Executive who will be responsible for driving business growth by identifying new sales opportunities, maintaining c and meeting or exceeding sales targets. This role involves desk-based sales activities and requires excellent communication, negotiation, and customer service skills. You will also be expected to manage inbound and outbound tele calling for lead conversion, making this a key role in our admissions and sales process.
Key Responsibilities:
Make outbound calls to leads and prospective parents to promote and sell school programs.
Understand parent and student needs and offer tailored solutions from our academic offerings.
Explain admission procedures, curriculum, and benefits of online learning.
Follow up with leads via phone, email, or WhatsApp to ensure conversions.
Maintain and update CRM systems with accurate lead data and interaction details.
Meet or exceed daily, weekly, and monthly sales targets.
Provide a positive and informative experience for all prospective families.
Requirements:
Minimum 1-2 years of experience in telecalling, telesales, or inside sales (preferably in education or ed-tech).
Strong communication and interpersonal skills in English and Hindi (additional languages are a plus).
Ability to understand customer needs and handle objections confidently.
Basic computer knowledge and experience with CRM tools.
Self-motivated with a results-driven approach.
Bachelor's degree in any discipline preferred
What We Offer:
Competitive salary with attractive incentives.
Opportunity to work with a pioneering online education brand.
Friendly and supportive work environment.
Career growth and learning opportunities.
We are looking for a candidate with knowledge of CCTV Cameras (HD & IP), Biometric Access Control, and Network Cabling, who can handle installation independently.