Job description: Role Overview: We are looking for a Client Relationship Executive to manage customer relationships, handle motor insurance renewals, and ensure smooth follow-up support. Key Responsibilities: Connect with existing customers for policy renewals Build strong customer relationships and trust Follow up via WhatsApp for documents & payment Assist customers with basic policy queries Maintain customer database and daily updates Requirements: Strong communication skills in Tamil (basic English preferred) Experience in telecalling / sales is an advantage Freshers with good communication can apply Comfortable with follow-ups and targets Job Types: Full-time, Part-time, Permanent, Fresher, Internship Benefits: Cell phone reimbursement Health insurance Provident Fund Work from home Work Location: In person

PEARLPICK VENTURES PRIVATE LIMITED Job Title: Client Relationship Officer (CRO)Experience: 13 Years Location: Chennai Employment Type: Full-Time About Us Pearlpick Ventures is a leading Business and Legal Advisory firm that has served 5,000+ startups and MSMEs across India. We specialise in Trademarks, Patents, Copyrights, Designs, and Business Legal Compliance. Having our office headquartered in Chennai, we are expanding our team to deliver exceptional client experiences at scale. Role Overview The Client Relationship Officer serves as the primary point of contact between the firm and its clients, ensuring seamless communication, timely service delivery, and long-term client satisfaction. This role is critical to client retention, repeat business, and referral generation. Roles & Responsibilities Manage and maintain relationships with existing clients across trademark, patent, copyright, and legal compliance portfolios Act as the single point of contact for all client queries, updates, and follow-ups Coordinate with internal teams Legal, Operations, and Accounts to ensure timely delivery of filings, registrations, renewals, and advisory services Provide proactive, regular updates to clients regarding case status, hearing dates, office action responses, and documentation requirements Handle client communications professionally through calls, emails, WhatsApp, and in-person meetings Identify additional client requirements (renewals, new filings, enforcement actions, compliance needs) and recommend suitable services Maintain accurate and up-to-date records of all client interactions, follow-ups, and escalations in the firm's CRM system Support the onboarding process for new clients, including document collection and initial briefing Assist in collecting client feedback and resolving service-related concerns promptly Contribute to client retention targets and support reactivation of dormant client accounts Prepare periodic reports on client engagement, pending follow-ups, and service delivery timelines What We Offer Opportunity to work with a fast-growing, purpose-driven business advisory firm Exposure to IP law and business legal compliance across diverse industries Structured training and professional development Collaborative and supportive work environment Performance-based incentives How to Apply xxxxxxxx@pearlpickventures.com with the subject line: Application Client Relationship Officer Chennai

We are hiring a Female Customer Care Executive to handle customer calls and WhatsApp bookings for our service business. Note: Females only

We are hiring a Female Customer Care Executive to handle customer calls and WhatsApp bookings for our service business.

Operations Manager Partner Relationship (Ops TL) Location: Ambattur Industrial Estate, Chennai. Employment Type: Full-timeReports To: Founder / CEO About Shero:Shero is the worlds first branded home food platform, empowering thousands of women homepreneurs across India to deliver authentic, regional cuisines. We are expanding rapidly and seeking leaders who can combine operational excellence with empathetic partner relationship management. Role Overview:We are seeking an Operations Manager Partner Relationship who will serve as the voice of Shero to our kitchen partners (Shero Partners). This role requires a customer relationship expert with proven ability in handling multi-language teams, driving partner engagement, and leading data-driven coaching & training programs to improve performance and satisfaction. Key Responsibilities: Lead the Partner Relationship Operations for Shero kitchen partners across regions. Manage, coach, and mentor a multi-language Partner Support & Operations team. Build strong relationships with partners to ensure retention, satisfaction, and growth. Analyse partner performance data and develop structured coaching/training interventions. Implement SOPs and feedback mechanisms to improve partner experience. Act as the escalation point for partner issues, ensuring timely resolution. Collaborate cross-functionally (Operations, Growth, Finance, Training) to drive partner success. Contribute to building Sheros culture of empowerment, empathy, and excellence. Requirements: 5+ years of experience in customer/partner relationship management in high-growth sectors (FMCG, QSR, Food Tech, E-commerce, or related). Proven experience in managing multi-lingual teams across regions. Strong data-driven mindset with the ability to translate insights into action. Excellent communication, negotiation, and coaching skills. Ability to design and deliver training modules for large, diverse teams. Passion for empowering women entrepreneurs and building sustainable ecosystems.