Site engineers have similar jobs to construction (site). They manage parts of a construction project, providing technical advice to subcontractors, supervising staff on site and ensuring that their packages are completed on time, in line with legal guidelines and within budget.
Site engineers tend to take a more strategic view of each project than site managers, applying their technical knowledge and expertise rather than managing operations on a day-to-day basis. They typically come from a civil, structural, geotechnical, building services, mechanical or electrical engineering background and manage packages related to those areas.
Typical duties include:
managing parts of construction projects.
overseeing construction work.
undertaking surveys.
setting out sites.
checking technical designs and drawings for accuracy and to ensure that they are followed correctly.
supervising contracted staff.
ensuring project packages meet agreed specifications, budgets and/or timescales.
liaising with clients, subcontractors, local authority employees, architects and other professionals, especially
quantity surveyors and the overall project manager.
providing technical advice and solving problems on site.
preparing site reports and logging progress.
ensuring that health and safety and sustainability policies and legislation are adhered to.
Site engineers work on construction sites in all weathers and tend to work on one project at a time. You may need to work in a temporary office space while on site. Depending on the location of the project, you might need to relocate or complete a lengthy commute.
We are seeking a dedicated and responsible Security Guard for a full-time position. The ideal candidate will be responsible for ensuring the safety and security of the premises. This role involves monitoring the property, conducting regular patrols, and responding to any incidents or emergencies. The Security Guard will also be required to maintain a log of daily activities and report any suspicious behavior.
The position offers a salary range of Rs. 18,000 to Rs. 20,000 per month, depending on experience and qualifications. Candidates must have a valid driving license and be able to drive as part of their duties.
This is an excellent opportunity for individuals looking to work in private security. If you are reliable, vigilant, and have a strong sense of responsibility, we encourage you to apply.
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We are looking for enthusiastic Customer Support Executives to join our team at TVS Ki Mobility. The role involves handling inbound and outbound calls related to vehicle breakdown assistance and customer queries.
Key Responsibilities:
Answer inbound customer calls professionally and efficiently
Make outbound calls to customers regarding service updates
Log and escalate breakdown issues as needed
Provide accurate product/service information
Ensure customer satisfaction and follow-up when required
Make outbound calls to prospective customers to explain company products (blinds, mosquito nets, mesh doors, etc.).
Handle inbound customer inquiries related to products, appointments, or service requirements.
Generate leads and maintain a daily call log of customer interactions.
Schedule site visits and follow up with customers regularly to ensure conversions.
Maintain CRM or lead database, ensuring accurate and up-to-date records.
Explain pricing, product options, and services clearly and confidently.
Coordinate with technicians and sales teams for smooth appointment handling.
Listen actively to customer needs and offer solutions or escalate to concerned teams.
ABOUT THE JOB: We are hiring fresh graduates for an exciting inbound voice process role in a banking
project. The position involves handling customer queries, making reminder calls, and ensuring high
customer satisfaction. This is a full-time role with day shifts, rotational week offs, and with attractive
CTC.
KEY RESPONSIBILITIES
1. Handle inbound customer calls with professionalism and accuracy.
2. Make remainder calls to customers for timely follow-ups.
3. basic banking-related queries or direct them to the appropriate team.
4. Update call logs and system entries efficiently.
5. Ensure customer satisfaction through proactive service.
WHO CAN APPLY:
1. Qualification: Graduate
2. Communications Skills: Good Communication required.
3. Experience: Only Freshers can apply.
Process Details:
1. Working Days: 6 days working with rotational week offs
2. Shift Timing: Days shift
To clean the projection room with the help of house keeping Clean the platter Projector including each & every path where print passes. To prepare all the screens by checking the exhaust, cooling, blower, Lamp & water pump To clean the glass, speaker rack & sound system. To check each & every Amplifier for loose connection. To check the speaker connection. To check the Pink Noise inside the auditorium. To check each & every connection on the Console. To check the Yoke Stand Condition. To check the igniter connection. To check for any wire sagging front of lamp. To check the oil level. To check the connection on the contactor. To inspect the diode for any change on color due to overheat. To check the aperture plate alignment & corner of motion picture on the screen. To center the slide projector image on the screen. To calculate the total consumption of lamp hours with respect to screen. To maintain adequate stocks of lamp & spare parts. To check all blower used for rectifier & lamp is on working condition. To inspect the lamp flexible wire (melted or for broken strand) Turn ON the Lamp one hour prior to the main show. To check the prints in shuttling & to do the follow up. To screen ads do the presentation as per received schedule from sales team. To project slides inside the auditorium, changeover of each slide must be done after every 10 sec. To check threading before the show To inform Box Office & ushers if any print is coming late To do programming on Friday for new releases To check the I/O voltage & current (AMPS) of Stabilizer/UPS & Lamp console every 45min. To observe the Image quality on the screen, this needs to be done in every 10min. To observe the film path & smooth movement of Print on rollers, this needs to be done in every 10min. To check the function of all Amplifier on the sound rack. To check the function of Dolby Processor. To check whether sound played is on Dolby format. To adjust trailers & ads in the film To edit big films as per instructions of the film distributors To do normal trouble shooting To show slides in case of reel cut to avoid panic in the theatre To ensure proper maintenance in every 3/6 months To maintain log bookAny other activities that the Management may decide from time to time.
Planning, organizing, and managing the daily operations of the hospitality staff to ensure efficiency.
Supervising staff members and communicating the importance of customer satisfaction.
Checking the quantity and quality of supplies and equipment on a daily basis, such as guest amenities.
Maintaining a high standard of customer service according to company operating procedures.
Attending to any complaints logged by guests in a professional and timely manner.
Performing monthly evaluations of staff members according to performance and participation.
Preparing the monthly budget of the hospitality division and creating expenditure reports for senior management review.
Working with the human resources department to recruit and train new personnel.
Determining the future goals of the hospitality division by studying market trends and working with the marketing team.
Security Guard Job Description
A security guard's primary responsibility is to ensure the safety and protection of property, personnel, and visitors.
Key Responsibilities:
1. Monitoring and Patrolling:
Conduct regular patrols of assigned premises to ensure safety and security.
Monitor surveillance systems and report suspicious activities.
2. Access Control:
Manage entry and exit points for employees, visitors, and vehicles.
Verify identification and maintain visitor logs.
3. Incident Management:
Respond promptly to alarms, emergencies, or security breaches.
Notify law enforcement or emergency services if needed.
4. Documentation:
Maintain daily logs and incident reports.
Record details of unusual occurrences or observations.
5. Crowd Control:
Ensure order during events or emergencies.
Manage and direct large groups when necessary.
6. Health & Safety:
Identify potential hazards and report them to the management.
Assist in implementing safety procedures.
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Supervisor (Security) Job Description
A security supervisor oversees security guards and ensures effective implementation of security protocols.
Key Responsibilities:
1. Team Management:
Assign duties and prepare schedules for security guards.
Monitor performance and provide guidance to the team.
2. Training and Compliance:
Train security staff on protocols, emergency procedures, and company policies.
Ensure compliance with safety regulations and guidelines.
3. Coordination and Reporting:
Act as the primary point of contact for management and law enforcement.
Compile and submit reports regarding incidents, guard activities, and security updates.
4. Incident Response:
Lead response efforts during emergencies or security breaches.
Conduct initial investigations and document findings.
5. System Oversight:
Regularly inspect and maintain security systems such as CCTV, alarms, and communication tools.
Report any malfunctions or technical issues.
6. Customer Relations:
Address concerns of employees, visitors, or clients regarding security matters.
Resolve disputes and maintain a professional demeanor.
Experience: 10 years preferred (with strong skills may apply)
________________________________________
Job Summary:
We are seeking skilled and reliable Inhouse Laptop/Desktop Technicians to join our service team. The role involves diagnosing, repairing, and servicing laptops/Desktop of all major brands at customer locations and in-store. The ideal candidate should be tech-savvy, customer-friendly, and able to manage field visits independently.
________________________________________
Key Responsibilities:
Troubleshoot and repair laptops/Desktop (hardware/software)
Handle chip-level repairs, motherboard diagnostics, screen replacements, OS installation, virus removal, etc.
Provide preventive maintenance and system optimization
Maintain service logs and update job status in CRM or service sheet
Install/update drivers and software as required
Ensure proper handling of spare parts and tools
Coordinate with the store team for spare requirements and escalations
________________________________________
Requirements:
ITI/Diploma in Computer Hardware & Networking or equivalent
1+ year of experience in laptop/Desktop servicing (multi-brand preferred)
Good knowledge of Windows, basic networking, BIOS, drivers, etc.
Good communication and customer interaction skills
________________________________________
Compensation:
Salary: 15 to 45K per month (based on experience)
Incentives: Based on service performance
Detailed JD
Overall, Purpose of Job
Provide high quality Tier 2 Customer Support service to Customers with complete focus on 100% issue
resolution and 100% customer satisfaction.
Adhere to Client defined as well as internally defined processes and procedures while handling
Inbound calls emails & chats
Job Responsibilities / Authorities
Receive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the
required tool
Provide recruitment support to candidates (fresh applicants, rehire) as per defined processes
Walk customers/ Provide navigational support on self-service portal
Ensure security verifications are carried out per company policies and procedures and is lines with the
GDPR guidelines
Place outbound calls to customers when required in line with Client / Company guidelines
Work productively whilst maintaining exceptional call/data quality standards in line with targets
Contribute to the team through open and regular communication with peers / supervisors
Adhere to all company or departmental policies and procedures (personnel and operational)
Keep the process repositories like DTPs, Knowledgebase, SharePoint updated with the current process
Maintain regular and punctual attendance in line with company policies and procedures
Minimise customer complaints and escalations by providing exceptional service and call control
Knowledge & Skill Requirement
Ability to demonstrate an efficient use of customer service technologies to complete a customer
transaction using Ticket Tracking System (Service Now preferred), ERP systems, Microsoft Office Suite,
and Internet Explorer
Good technical aptitude with an ability to learn quickly
Excellent verbal and written communication skills Experience Profile
Prior international BPO work experience preferred
Freshers acceptable
Follow standard procedures for proper escalation of unresolved issues to the appropriate internal
teams
Strive and achieve SLA target and business outcome indicators defined by the client
Preferred Background: Candidates from a logistics or similar industry background are preferred
Responsibilities:
Oversee and manage daily dispatch operations to ensure timely deliveries
Coordinate with warehouse, sales, and transport teams for order fulfilment
Monitor and schedule dispatch vehicles, routes, and drivers
Maintain accurate records of dispatch timings, shipments, and delivery documentation
Ensure compliance with company procedures, transport regulations, and safety standards
Handle customer and internal inquiries regarding delivery status and delays
Troubleshoot issues related to transportation, loading, and documentation
Maintain and update dispatch logs and reports for management review
Supervise dispatch staff and ensure efficient use of resourc
Security Duties:
Monitor and authorize entrance and departure of employees, visitors, and other persons.
Patrol premises regularly to maintain order and establish a security presence.
Prevent unauthorized access to the premises.
Report suspicious behavior or security breaches to management immediately.
Maintain security logs and incident reports.
Ensure the premises are locked and secure at the end of the day (if on night shift).
Monitor CCTV (if applicable).
Cleaning Duties:
Perform general cleaning of office spaces, toilets, lobby, pantry, and other areas.
Dusting, sweeping, mopping, vacuuming floors.
Cleaning and sanitizing restrooms and replenishing supplies.
Empty trash bins and dispose of waste properly.
Clean windows, glass doors, and partitions as required.
Refill toiletries, cleaning supplies, and report low stock to admin.
Requirements:
Minimum education: 10th Pass or equivalent.
Prior experience in a similar dual-role is preferred.
Basic knowledge of security protocols and cleaning procedures.
Physically fit and able to work on foot for extended periods.
Alert, punctual, and trustworthy.
Ability to follow instructions and communicate clearly.
We are hiring a Telecalling Executive who will be responsible for making calls and sending messages to our retail leads and existing partner shops. Your main task will be to onboard new shops by explaining our product and maintaining regular communication with current partners.
Responsibilities:
Call and follow up with potential shops from the leads list
Explain our services and assist with onboarding
Call existing shops regularly for updates, feedback, and support
Send WhatsApp messages, SMS, or emails when required
Maintain a simple log of daily calls and responses
Greetings from Multiplier!
We are hiring for Blue Dart Courier & Cargo Services
A leading name in the Courier & Cargo industry.
Position: Customer Care Support
Location: Nungambakkam, Chennai
Interview Date:
Interview Time: 10.00 AM
Eligibility Criteria:
- Gender: Male and Female
- *Educational Qualifications
- (Any Graduate):
Good English communication and Hindi must be know
Salary - 22K NTH to 25K NTH
Job Roles:
- Respond to customer queries via Phone ( Inbound calls )
- Track shipments and provide real-time updates to customers.
- Log and resolve complaints, escalating complex issues when necessary
- Etc.
*Working timing 9.00 am to 6.00 Pm / 10.00am to 7.00pm Monday to Saturdays
Location: 804, 8th Floor, Dummas Road, Vesu, Surat
Job Type: Full-Time
Salary: 15,000 16,000 per month
Experience Required: 02 years
Education: 12th Pass / Graduate Preferred
Working Days: Monday to Saturday
Working Hours: 9:30 AM 6:30 PM
Job Summary:
We are hiring a polite and well-organized Receptionist for our office located in Vesu, Surat. You will be the first point of contact for visitors and clients. The ideal candidate should have good communication skills, a presentable appearance, and basic computer knowledge. Freshers are welcome to apply.
Key Responsibilities:
Greet and welcome visitors in a professional and friendly manner.
Answer and route incoming phone calls to the correct departments.
Maintain visitor logs and issue visitor passes.
Manage incoming and outgoing couriers and mail.
Handle general administrative tasks like filing and data entry.
Keep the front desk area clean, organized, and presentable.
Coordinate with staff for appointments and meeting schedules.
Maintain office supplies and assist in ordering as needed.
Requirements:
Minimum education: 12th pass (Graduation preferred).
Good communication in Hindi and basic English.
Basic knowledge of computers (MS Word, Excel, Email).
Professional appearance and customer-handling skills.
Punctual, responsible, and courteous.
Key Responsibilities:
Make outbound calls for banking collection follow-ups.
Communicate effectively with Hindi-speaking customers.
Maintain daily call logs and update customer records.
Follow compliance and quality standards
Job Summary:
We are seeking a skilled and detail-oriented Laptop Hardware Technician to join our technical team. The ideal candidate will have hands-on experience diagnosing and repairing a wide range of laptop hardware issues across various brands and models.
Responsibilities:
Diagnose hardware issues in laptops including screens, keyboards, motherboards, power systems, fans, and ports
Perform repairs, replacements, and upgrades on laptop components
Conduct routine maintenance and system cleaning
Test and verify all repairs to ensure functionality and performance
Maintain accurate service records and repair logs
Communicate clearly with customers regarding diagnosis, repair timelines, and recommendations
Ensure all work is performed to quality and safety standards
Keep up-to-date with the latest laptop models and repair techniques
Requirements:
Proven experience as a laptop technician or similar role
Strong understanding of laptop hardware architecture and components
Proficient with tools and techniques for disassembly and repair
Ability to solder and repair at the board level is a plus
Familiarity with Windows
Excellent problem-solving skills and attention to detail
Strong communication and interpersonal skills
High school diploma or equivalent; technical certification (CompTIA A+, OEM certifications) preferred
Preferred Qualifications:
Experience with Laptop repair
Knowledge of BIOS/UEFI settings and firmware updates
Ability to work under minimal supervision and meet deadlines
Pick up and deliver items to customers in a safe, timely, and courteous manner
Ensure proper handling and delivery of sensitive materials with authorization if required
Verify delivery information such as names, addresses, and contact numbers
Collect payments when required (Cash on Delivery)
Maintain delivery logs and report any issues to the supervisor
Follow traffic rules and company safety protocols
Communicate effectively with dispatchers and customers
Maintain cleanliness and basic upkeep of the delivery vehicle
*Job Title: Customer Service Executive BPO (250+ positions)* - Immediate Offer on Selection, Walk-in Now
Location: Radical Minds Technologies , C-46, Sector 57, Noida
Department: Customer Experience / Contact Center
Shift Timing: 8:00 AM to 8:00 PM (Rotational within this window)
Employment Type: Full-Time
*Job Summary:*
Were hiring enthusiastic and customer-focused professionals to join our team as Customer Service Executives!
If you love helping people and can handle conversations with empathy and clarity, this is the role for you.
Experience in BPO or customer service preferred
Freshers with strong communication skills are also welcome!
*Key Responsibilities:*
Interact with customers via phone
Provide prompt, professional, and empathetic assistance
Resolve customer issues and escalate where necessary
Log customer interactions in CRM tools accurately
Ensure high levels of customer satisfaction
Meet targets like quality scores, AHT, and CSAT
Stay informed about company products and policies
*Qualifications & Skills:*
Graduate / Undergraduate (any stream)
6 months 2 years of BPO or customer service experience preferred
Freshers with strong communication and a service mindset may apply
Good spoken & written English (additional language skills are a plus)
Basic computer skills and CRM familiarity
Calm, confident, and solution-oriented approach
*Working Hours:*
6 Days Working (1 weekly off as per roster)
Rotational shifts between 8:00 AM and 8:00 PM
*WALK-IN INTERVIEW DETAILS:*
Venue: Radical Minds Technologies , C-46, Sector 57, Noida
Days: Monday to Saturday
Time: 10:00 AM to 5:00 PM
Position: Field Sales Executive
Department: Sales / Operations
Location: Chennai
Reporting to: HR / Operations Manager
Primary Role: Generate leads, sell products/services, and maintain customer relationships to drive revenue. Responsible for generating sales by visiting potential customers, promoting products/services, building strong relationships, and achieving sales targets.
Key Responsibilities:
Identify & Engage Potential Customers Conduct cold calls and field visits to generate new business opportunities.
Promote Products & Services Present and demonstrate company offerings effectively to prospects.
Lead Follow-up & Conversion Follow up on enquiries, nurture leads, and convert them into confirmed orders.
Quotation & Negotiation Prepare customized quotations, negotiate pricing, and close sales deals.
Customer Relationship Management Build and maintain strong relationships with existing clients to encourage repeat business.
Sales Target Achievement Meet or exceed monthly and quarterly sales targets set by the company. After-Sales Support Provide support post-sale, handle customer issues, and ensure satisfaction.
Reporting & CRM Updates Log daily sales activities and customer interactions in the CRM/system and report to the manager.
Market & Competitor Awareness Stay updated on market trends and monitor competitor activities to identify sales opportunities.
Requirements:
1 to 3 years of experience in field sales or direct selling.
Experience in [your industry, e.g., lubricants/FMCG/industrial products] is a plus.
Freshers with good communication and interest in sales may also be considered.
Basic understanding of sales processes and customer handling.
Ability to learn product features, specifications, and benefits quickly.
Strong verbal communication and negotiation skills.
Ability to build rapport and close sales confidently.
Comfortable handling objections and explaining value to customers.
Self-motivated, target-oriented, and result-driven.
Good time management and follow-up discipline.
Willingness to travel extensively for field visits and client meetings.
Two-wheeler with valid driving license (mandatory for field sales).
Basic knowledge of reporting tools (Excel, WhatsApp, or CRM).
Ability to update and report daily activities to reporting manager.
Job Title: DevOps Trainer
We are seeking a motivated and technically proficient DevOps Trainer with around 2 years of hands-on experience in DevOps practices and tools. The ideal candidate should be passionate about sharing knowledge and mentoring aspiring professionals on CI/CD, containerization, cloud infrastructure, and automation tools. A willingness to quickly ramp up on emerging technologies based on business needs is essential. The role also demands the ability to conduct engaging training sessions across both virtual and in-person formats.
Key Responsibilities:
Conduct instructor-led training sessions on key DevOps topics such as:
CI/CD pipelines (Jenkins, GitLab CI, etc.)
Infrastructure as Code (Terraform, Ansible)
Containerization (Docker, Kubernetes)
Cloud Platforms (AWS/Azure/GCP basics)
Monitoring and Logging tools (Prometheus, Grafana, ELK Stack)
Design and update curriculum, training material, hands-on labs, and assessments
Facilitate workshops, bootcamps, and real-world project simulations
Guide and mentor students or professionals during their capstone projects
Collaborate with the L&D team to continuously improve training delivery and learner engagement
Stay updated with emerging tools and practices in the DevOps landscape
Skills & Qualifications:
Bachelor's degree in Computer Science, IT, or related field
Around 2 years of industry experience in a DevOps role or equivalent
Proficiency in scripting (Bash, Python, or Shell)
Solid understanding of version control (Git), CI/CD pipelines, and automation
Good exposure to Docker and Kubernetes
Basic knowledge of any cloud platform (AWS/GCP/Azure)
Prior experience in training or mentoring (preferred but not mandatory)
Strong communication and presentation skills
Ability to explain complex topics in a simple and engaging way
Good to Have:
DevOps/Cloud certifications (e.g., AWS Certified DevOps Engineer, CKA)
Experience with LMS platforms and virtual labs
Familiarity with Agile practices and DevSecOps
Position: Field Sales Executive
Department: Sales / Operations
Location: Chennai
Reporting to: HR / Operations Manager
Primary Role: Generate leads, sell products/services, and maintain customer relationships to drive revenue. Responsible for generating sales by visiting potential customers, promoting products/services, building strong relationships, and achieving sales targets.
Key Responsibilities:
Identify & Engage Potential Customers Conduct cold calls and field visits to generate new business opportunities.
Promote Products & Services Present and demonstrate company offerings effectively to prospects.
Lead Follow-up & Conversion Follow up on enquiries, nurture leads, and convert them into confirmed orders.
Quotation & Negotiation Prepare customized quotations, negotiate pricing, and close sales deals.
Customer Relationship Management Build and maintain strong relationships with existing clients to encourage repeat business.
Sales Target Achievement Meet or exceed monthly and quarterly sales targets set by the company. After-Sales Support Provide support post-sale, handle customer issues, and ensure satisfaction.
Reporting & CRM Updates Log daily sales activities and customer interactions in the CRM/system and report to the manager.
Market & Competitor Awareness Stay updated on market trends and monitor competitor activities to identify sales opportunities.
Requirements:
1 to 3 years of experience in field sales or direct selling.
Experience in [your industry, e.g., lubricants/FMCG/industrial products] is a plus.
Freshers with good communication and interest in sales may also be considered.
Basic understanding of sales processes and customer handling.
Ability to learn product features, specifications, and benefits quickly.
Strong verbal communication and negotiation skills.
Ability to build rapport and close sales confidently.
Comfortable handling objections and explaining value to customers.
Self-motivated, target-oriented, and result-driven.
Good time management and follow-up discipline.
Willingness to travel extensively for field visits and client meetings.
Two-wheeler with valid driving license (mandatory for field sales).
Basic knowledge of reporting tools (Excel, WhatsApp, or CRM).
Ability to update and report daily activities to reporting manager.
Job Title: IT Engineer Technical Support
Location: Gurgaon
Job Type: Full-time
About Us:
Founded in year 2003, Petro IT provides collaborative, comprehensive and best in class data management software products and services in the energy and utilities space by combining strong domain expertise and experience in the latest in technology in this space.
- The company has its Headquarter at Gurugram (National Capital Region of Delhi), India, where Software Development, R&D (Research & Development), back-end support facilities and Project Implementation are located. Our global footprint spreads across America, Europe, Middle East and South-East Asia.
- Our clients include the best of names in the Oil and Gas industry across all the Geographies we operate in. We are Industry leaders in Energy & utilities space owing to our strong customer focus and excellence in providing niche domain specific solutions.
Key Responsibilities:
Provide technical support for software, hardware, and networking issues.
Install, configure, and troubleshoot systems, applications, and peripheral devices.
Respond to customer queries via phone, email, or chat in a timely and professional manner.
Maintain accurate logs and documentation of issues and resolutions.
Collaborate with internal teams to escalate and resolve complex problems.
Requirements:
Bachelor's degree in Computer Science, IT, or related field.
13 years of experience in IT support or technical troubleshooting.
Strong understanding of Windows OS, networking, and common IT tools.
Knowledge of ticketing systems and remote desktop support.
Excellent problem-solving and communication skills.
Nice to Have:
Experience with Android or mobile application support.
Familiarity with Java, HTML, or databases like MySQL.
Why Join Us:
Supportive work culture
Opportunities to grow in tech roles
Flexible working environment
We are looking for a dynamic and persuasive Telecaller to join our office-based banking
process team in Uttarahalli. The ideal candidate will have at least 6 months of relevant
experience in telecalling or customer service, with excellent communication skills.
Proficiency in regional languages will be a significant advantage.
Key Responsibilities
Make outbound calls to potential and existing customers to promote banking
products and services.
Answer incoming calls and address customer inquiries regarding banking products
and processes.
Explain features, benefits, and terms of products clearly to customers.
Follow up on leads and ensure timely closures.
Maintain accurate and detailed call logs and update customer information in the
CRM system.
Handle customer complaints and provide appropriate resolutions or escalate them as
needed.
Meet daily, weekly, and monthly call and conversion targets.
Build and maintain strong customer relationships
Key Skills & Qualifications
Educational Qualification: Minimum PUC (Pre-University Course) or a Diploma.
Graduates are preferred.
Minimum 6 months of experience in telecalling, customer service, or a similar role,
preferably in the banking or financial services sector.
Proficiency in regional languages (Kannada, Tamil, Telugu, etc.) is a significant
advantage.
Fluency in English and Hindi is essential.
Excellent verbal communication and persuasive skills.
Basic knowledge of banking processes and financial products is preferred.
Ability to multitask and handle high call volumes efficiently.
Strong customer service orientation and problem-solving skills.
Basic computer skills, including familiarity with MS Office and CRM software